Privacy Policy:
Last updated: 2023-09-10
1. Introduction
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when using our service to assist in identifying skin diseases. This service cannot replace a medical report, does not constitute medical advice or expertise, and cannot replace the patient-doctor relationship. By accessing or using our service, you agree to the practices described in this Privacy Policy.
2. Information we collect
We may collect and process the following types of personal information:
- Information you provide when registering for our service, including your name, email address, and other contact information.
- Skin photos you upload for analysis.
- Photos that may personally identify you.
- Other biometric data.
- Information about your use of our service, including log data and analytics – IP address, geolocation.
- Information voluntarily provided when contacting us for support or feedback.
- Financial data collected when paying for our service.
- The collection and processing of particularly sensitive data are necessary for providing our service. (together, Private Data)
3. Use of your information
We may use your personal information for the following purposes:
- Enable you to access and use our service.
- Analyze and provide results based on skin photos you upload.
- Improve our service, resolve technical issues, and respond to your inquiries.
- Send updates, promotions, and important information about the service.
4. Legal basis:
We collect and process data based on the following legal bases:
- Consent you give us for collection and processing for one or more specific purposes,
- Contractual relationship between Service Provider and Service Recipient,
- Fulfillment of legal conditions,
- To fulfill our legitimate interest, which may include:
- Providing, enhancing, and managing our services,
- Entering into a contract and fulfilling contractual obligations,
- Regulating legal obligations in all territories where we provide the Service,
- Protecting our business interests and business model,
4. Technologies we use for data collection:
4.1 Cookies: We and our service providers may use cookies and other technologies to receive and store data every time you use our site via computer and/or mobile device. A cookie is a small file that a website sends and stores on your device's memory. You can refuse to store these technologies by changing settings in your web browser. However, if you disable the use of these technologies, some or all parts of this website may be non-functional.
Upon first access to our site, you can give your consent to the use of marketing or analytical cookies, and you can change your mind at any time here (add link)
4. Disclosure of your information
We may share your personal information with:
- Service providers and partners who assist us in providing our service.
- Legal bodies or other third parties if required by law or to protect our rights, privacy, security, or property.
Service providers with whom we may share your data:
1. Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use: https://marketingplatform.google.com/about/analytics/terms/us/ (Google Analytics, Google Tag Manager, Google Ads) – if you want to disable data processing, you can do so by installing the plug-in at the following link: https://tools.google.com/dlpage/gaoptout?hl=en
2. Hotjar Ltd (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta) – a web analytics service that helps us see how our visitors use our site and helps us better optimize our service. Hotjar uses cookies and other mechanisms to collect user behavior data on our site. This data is crucially anonymized and only tracks mouse movements, clicks on certain elements on the site, and time spent on a specific page. IP addresses are collected strictly anonymously. If you want to disable data processing, you can do so at the following link: https://www.hotjar.com/privacy/do-not-track/.
3. Facebook pixel – Facebook Ireland Ltd. analytics tool, 4 Grand Canal Square, Grand Canal Harbor, Dublin 2 Ireland (Facebook). This pixel helps us display relevant ads on Facebook, measure the effectiveness of our Facebook campaigns, and optimize our ad offering. You can deny consent to data processing at the following link: https://www.facebook.com/login.php?next=https%3A%2F%2F (you must be logged into your Facebook account). Also, at the following link, you can read the Privacy Policy on Facebook: https://www.facebook.com/about/privacy
5. Data security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Data storage
Skin images and analysis results will be deleted 24 hours after obtaining the results. The user portal retains information about the service order and payment status but without photo and result data.
7. Your rights
You have the right to:
- Access and review your personal information.
- Correct inaccuracies in your personal information.
- Withdraw your consent for certain data processing activities.
- Request deletion of Private Data.
- Request the transfer of Private Data.
Certain data will be unavailable in accordance with Article 6 (data deletion) of this Privacy Policy, and the service provider will not be able to provide the requested data. Also, if necessary to fulfill a contractual obligation or legal conditions, the service provider may act contrary to the User's request.
8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. All changes will be posted on this page.
9. Contact us
If you have any questions or concerns about this Privacy Policy, please contact us at contact@Laravel.